Responsible Hospitality

Hotma Hotels is a hotel management company based in Genoa, Italy, with over 70 years of experience in the art of hospitality.
Our mission is to satisfy the needs and desires of our guests and clients, through:

  • Excellence of the service and products, striving to deliver experiences above standards and beyond expectations every day
  • Continuous improvement, process optimization and product and service innovation for all-around sustainability - environmental, economic, social and organizational
  • Passion for hospitality and pride in our work at all levels of the organization

Our vision is to become the first choice for the hospitality and dining experience. We work every day to become the one-stop shop for those seeking a travel and food experience that is never taken for granted between Genoa and the Golfo Paradiso.

Our values: 

Valori

 

 

Our commitment:

Best Western Hotel Porto Antico has joined Best Western Hotels' Stay For the Planet program to ensure the sustainable management of its business by monitoring consumption, implementing energy efficiency actions and reducing its environmental impact through virtuous behavior. 

To ensure water saving, we have installed flow reducers in all our faucets. We ensure reuse systems by inviting our guests to put away only those towels that need to be replaced to reduce the impact of laundry use.

 We purchase 100% renewable energy and adopt efficiency and home automation solutions to ensure lower energy consumption. Some of the solutions we have already adopted are: the use of thermostatic valves for hot water production, the installation of LED lighting systems to seek greater energy efficiency, the automatic interruption of room power when the Guest is absent, and the optimization of the use of cascading energy sources during the production cycle.

We monitor waste production and adopt behaviors to reduce the amount of waste and encourage the reduction of plastics and non-recyclable materials by seeking suppliers with less impact. In several common areas of the facility, there are special recycling bins with the aim of raising awareness to the Guest in the correct division of waste.

We have a plastic reduction policy in which we limit the use of disposable materials so as to reduce single-use packaging, select materials with less impact with our suppliers, favor recycled plastic products, choose reusable packaging, and prefer the use of dispensers for hygiene products. We encourage our Guests to use only the courtesy set they need to reduce any waste.  

The Best Western Hotel Porto Antico is immersed in a structure full of history. It is a medieval-era building in which one can still contemplate historic architectural elements that have been preserved, for example, the original columns of the ancient building.

We collaborate with local institutions, cultural and artistic/cultural emergencies to promote the culture of the area. Some of these institutions and associations are: the Aquarium of Genoa, Convention Bureau, the Association of Hoteliers, etc. In addition, we collaborate with vocational schools to place young people in the Hotellerie industry.

We consciously manage purchasing for sustainable management of food and beverage services as well. We promote the territory by privileging and enriching breakfast with local products and zero-mile products. To contribute in raising awareness against food waste, we invite our Guests to choose what they really want to eat to avoid leaving unconsumed food on their plates.

 Consult or download our Ethical Code

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12 years and younger
Infants
3 years and younger
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